Hardware warranty is from date of sale on your invoice (when you purchased the Frigbot).
(smile) we are nice guys and will like to work with you to resolve issues regardless of the date on an invoice
Here is what our legal document says...
WARRANTY 7.1 The Licensor hereby represents, warrants and undertakes to You that: (a)the Licensor has full right and title to grant this Licence and neither the entering of this Licence nor the performance by the Licensor of its obligations will cause it to be in breach of any Licence to which it is a party or is subject; (b)the use by You of the Frigbot App and/or the Service shall not infringe any copyright, trade mark, registered design, or similar or other intellectual property rights of any third party, nor give rise to payment by You of any royalty to any third party or to any liability to pay compensation to a third party; and (c)the Frigbot App and the Service will be of merchantable quality and fit
for the purpose. 7.2 In relation to transactions that are covered by the Australian Consumer Law: (a)the Frigbot App and the Service come with guarantees that cannot be excluded under the Australian Consumer Law. (b)You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Frigbot App repaired or replaced if the Frigbot App fails to be of acceptable quality and the failure does not amount to a major failure. (c)In addition to other rights and remedies of the Customer under the Australian Consumer Law: (i)The Licensor warrants the Frigbot App for the period of 12 months after supply. (ii)You must seek a remedy under this warranty in writing to the Licensor within 5 business days of the fault becoming apparent. (iii)Each party shall be responsible for their own costs associated with making a claim pursuant to this clause 7.2. 7.3Where the transaction is for the supply of goods or services other than goods or services of a kind ordinarily acquired for personal, domestic, or household use or consumption, i.e. supply for business purposes, the Licensor’s liability is limited to replacement of the Frigbot App, or correction of the defects in the Frigbot App and/or the Service material, or refund of the Subscription Fee, at the exclusive option of the Licensor. 7.4 In relation to transactions that are not covered by the Australian Consumer Law: (a)Other than as specified in clause 7.1, the Licensor does not give, and no person purporting to act with the authority of the Licensor has given, any condition, warranty, or representation whatsoever in favour of You as to the condition or quality of the Frigbot App and/or the Service. (b)The limitation of liability in paragraph 7.3 applies to this clause 7.4. 7.5 Except to the extent provided above, under no circumstances shall the Licensor or any agent, related company or related person be liable for any loss, damage or injury (including without limitation any loss of profit, indirect, consequential or incidental loss, damage or injury) arising from the supply or use of the Frigbot App and/or the Service, or any failure by the Licensor or any related company to perform any obligation or observe any Conditions. 7.6 Without prejudice to the generality of the foregoing, the Licensor does not guarantee that third party products that do presently interact with the Frigbot App and/or the Service will continue to do so after any upgrade and the Licensor accepts no responsibility for any failure of the Frigbot App and/or the Service to interact with any other product at any time. 7.7 The warranties given by the Licensor will not apply if the Licensor is not responsible for the problem, for example, if the problems results from: (a)any interruption to the availability of the internet; (b)an unauthorised modification made to the Frigbot App and/or the Service by You or any other party; (c)conflicts arising from or in connection with any application code written, developed, modified, or customised by You or any party other than the Licensor; (d)the media (where applicable) being subjected to accident, abuse, or improper use; or (e)being used on or in conjunction with hardware or software other than the hardware and software described in paragraphs (d) and (e) of the declaration at the beginning of this Licence.
Tags: warranty